Privacy Policy
Direct Marketing
From time to time we may use your personal information to provide you with current financial information, any changes to Breakfree Financial Solutions, new product offers by Breakfree Financial Solutions or any company with whom we are associated. We may from time to time use third party businesses to assist us in managing your account for these purposes. If you do not wish to receive marketing information you may at any time decline to receive such information by contacting us on 0427 203 240 or writing to us at Privacy Officer, Breakfree Financial Solutions, 25 Dwyer St Clifton Hill Vic 3068. If the direct marketing is received by email or text message you may also use the unsubscribe function. We will not charge you for giving effect to that request and will take all reasonable steps to meet your request at the earliest possible convenience.
Collection of other information
If you visit our website, some of the information we and/or our contractors/service providers collect about your visit to our website is not personal information because it does not reveal your identity. Information gathered when you visit our website includes your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
How safe and secure is your personal information we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may store your personal information in paper and electronic format and may rely on national cloud storage or IT service providers to support our services. These external service providers will similarly be required to comply with the privacy requirements.
Access and correction of your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know in writing:
Privacy Officer
Breakfree Financial Solutions
25 Dwyer St
Clifton Hill Vic 3068
Help us to keep your information up to date
It is important to us that the personal information we hold about you is accurate, complete and up to date. However, the accuracy of that information depends to a large extent on the information you provide. That is why we recommend that you:
- Let us know if there are any errors in your personal information; and
- Keep us up to date with changes to personal information especially contact details.
- You can update your details at any time: In writing: 25 Dwyer St Clifton Hill Vic 3068 Phone: 0427 203 240 Email: info@breakfreefinancial.com.au
Other website matters
Security
When you use the Internet, you are using facilities that are beyond our control and there are risks associated with transferring data. Any personal information that we hold about you in our computer systems is made more secure from unauthorised access by a range of internal security mechanisms and procedures. If you become aware of any security breach however, please let us know as soon as possible.
Third Party Web Pages
Our website may also contain links to third party websites that we do not operate or control. Please note that we are not responsible for the privacy or security practices of those websites and that those sites are not covered by this Privacy Policy. Third party websites may have their own privacy and security policies, which we encourage you to read.
Complaints
If you are dissatisfied with how we have dealt with your personal information or have a complaint generally about our compliance with the Privacy laws, you may contact our complaints officer, on 0427 203 240 or email: info@breakfreefinancial.com.au. We will take all reasonable steps to promptly deal with your complaint in accordance with our internal complaints handling procedures. If you however remain dissatisfied with the response of our complaints officer you may make a complaint to the Privacy Commissioner which can be contacted on either www.oaic.gov.au or 1300 363 992.
Updates to Privacy Policy
We may amend this Privacy Statement from time to time. If we do so, we will post the amended Privacy Statement on our website so that you will always be aware of how we manage your personal information.